1. INTRODUCTION AND ACCEPTANCE OF TERMS

1.1 These Terms of Use, together with all schedules, order forms, the Privacy Policy, any Data Processing Addendum and any other policies referenced herein or made available on www.lexops.ai (collectively, the "Terms"), constitute a legally binding agreement between LEXAI INDIA PRIVATE LIMITED, a company incorporated under the laws of India, (hereinafter "LexOps", "Company", "we", "us" or "our"), and the entity or individual accessing or using any Service (hereinafter "Customer", "User", "you" or "your").

1.2 "Services" means, collectively, the LexOps.ai platform and each of its products, DealBase, CaseBase, LawBase, LexOps One and LexOps CLM (each a "Product"), together with any related websites, mobile applications, APIs, documentation and support services, including any artificial intelligence-enabled features made available as part of any Product. A Customer's rights and obligations under these Terms extend only to the Product(s) it has subscribed to.

1.3 By (a) clicking "I Accept", (b) executing an Order Form or selecting a subscription plan that references these Terms, (c) registering for an account, or (d) accessing or using any Service, you agree to be bound by these Terms on behalf of yourself and, where applicable, the entity you represent. If you do not have authority to bind such entity, or do not agree with these Terms, you must not access or use the Services.

1.4 If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, in which case "Customer", "you" and "your" refer to such entity.

1.5 Order of Precedence. In the event of any conflict between these Terms and an executed Order Form, the Order Form shall prevail solely with respect to the specific commercial terms it sets out (such as fees, subscription term and named users); for all other matters, including liability, indemnification, warranties, data protection and dispute resolution, these Terms shall prevail unless the Order Form expressly and specifically states otherwise. Where the Order Form consists of, or incorporates, a separately negotiated engagement letter or SaaS agreement executed by both parties, the terms of such engagement letter or SaaS agreement shall prevail over these Terms to the extent of any conflict between them.

2. DEFINITIONS

• "Account" means the unique account created by the Customer to access and use a Service.
• "AI Features" means any functionality within a Service that uses machine learning, natural language processing, generative artificial intelligence, large language models, agentic workflows or similar technology, including AI-assisted drafting, search, summarisation, risk flagging, clause suggestion, precedent or regulatory retrieval, extraction, translation and predictive analytics.
• "Authorised Users" means employees, contractors or agents of the Customer authorised to access a Service under the Customer's Account.
• "Beta Features" means any feature, functionality or Product designated by LexOps as "beta," "preview," "early access," "experimental" or similar.
• "Customer Data" means all data, content, documents, contracts, filings and information uploaded, submitted or generated by the Customer or its Authorised Users through a Service, excluding LexOps Technology.
• "Documentation" means the user guides, help centre articles and technical documentation made available for a Service.
• "Fees" means the subscription fees and other charges payable by the Customer as set out in the applicable plan or Order Form.
• "Order Form" means the ordering document, subscription agreement, engagement letter, SaaS agreement, quotation, statement of work, or online checkout process pursuant to which the Customer subscribes to a Product.
• "Output" means any content, text, summary, suggestion, clause, precedent, analysis, prediction, score or other work product generated by or through AI Features.
• "Product" means each of DealBase, CaseBase, LawBase, LexOps One and LexOps CLM, individually.
• "Subscription Term" means the period during which the Customer is entitled to access a Service, as specified in the applicable plan or Order Form.
• "Third-Party Integrations" means any third-party applications or systems, including email providers, cloud storage providers, cloud infrastructure providers, e-signature providers, online dispute resolution providers and enterprise resource planning ("ERP") systems, connected to a Service.
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3. THE SERVICES

3.1 LexOps.ai is a technology platform providing access to a suite of AI-enabled legal operations products:

• DealBase — an AI-enabled contract solution for smart drafting, contract review and research, offering deal search across a contract and clause database and agentic drafting, review and negotiation workflows, including native integration within Microsoft Word.
• CaseBase — an AI-enabled litigation platform for case strategy, judgment analysis and legal research, drawing on a database of judgments and legal materials to surface precedents and support litigation drafting.
• LawBase — an AI-enabled compliance platform for regulatory research, legislative analysis and cross-jurisdictional statutory and obligation mapping, drawing on a database of regulations, legislation and circulars.
• LexOps One — a unified enterprise workspace combining DealBase, CaseBase and LawBase with practice management tools, multi-agent AI workflows and role-based access controls.
• LexOps CLM — an enterprise contract lifecycle management product managing the entire contract lifecycle, from intake through negotiation, approval, execution, obligation tracking, renewal and termination, under configurable, agentic workflows, with native Microsoft Word drafting and redlining.

3.2 Certain Products may be used independently, and certain Products (such as LexOps One) unify or integrate with others, including as described in Clause 8. Access to specific features depends on the plan, tier, Product or add-on module subscribed to under the applicable Order Form.

3.3 LexOps reserves the right, at its sole discretion, to modify, enhance, update, suspend or discontinue any feature, functionality or Product at any time, provided that LexOps shall use reasonable efforts to notify Customers of any material adverse change to core functionality they are actively subscribed to.

3.4 LexOps may, from time to time, change, upgrade, substitute or discontinue the underlying AI models, machine learning architectures or third-party AI Providers used to power any AI Features, provided that LexOps shall use reasonable efforts to notify the Customer of any such change that materially affects the Services the Customer is actively subscribed to.

4. ACCOUNT REGISTRATION AND SECURITY

4.1 The Customer must provide accurate, current and complete registration information and must promptly update it to keep it accurate, current and complete.

4.2 The Customer is solely responsible for maintaining the confidentiality of its login credentials and for all activity that occurs under its Account, whether or not authorised by the Customer, and shall immediately notify LexOps of any unauthorised use of its Account or other security breach.

4.3 LexOps is not liable for any loss or damage arising from the Customer's failure to comply with this Clause 4 or to safeguard its Account credentials.

5. LICENSE GRANT AND RESTRICTIONS

5.1 Subject to the Customer's compliance with these Terms and payment of applicable Fees, LexOps grants the Customer a limited, non-exclusive, non-transferable, non-sublicensable licence to access and use the Product(s) it has subscribed to and related Documentation during the Subscription Term, solely for the Customer's internal business purposes.

5.2 Restrictions. The Customer shall not, and shall ensure its Authorised Users do not:

• copy, modify, adapt, translate or create derivative works of any Service or LexOps Technology;
• reverse engineer, decompile, disassemble or otherwise attempt to discover the source code, algorithms, models or underlying structure of any Service, including any AI Features, except to the extent such restriction is prohibited by applicable law;
• use any Service to build, train or improve a competing product, or use any Output to train a machine learning or AI model other than as provided by LexOps;
• sell, resell, license, sublicense, distribute, rent or lease any Service to a third party, or use it on a service bureau or time-sharing basis;
• remove, obscure or alter any proprietary notices on or in any Service;
• access any Service to build a competitive product, or to monitor its availability, performance or functionality for competitive purposes;
• use any Service in violation of applicable law, including data protection, export control and anti-bribery laws, or in a manner infringing the intellectual property, privacy or other rights of any third party;
• attempt to gain unauthorised access to any Service or related systems, or introduce any virus, malware or harmful code into any Service.

5.3 Beta Features. LexOps may make available, on an opt-in or invitation basis, features or Products labelled "beta," "preview," "early access," "experimental" or similar (as defined in Clause 2, "Beta Features"). Beta Features are provided for evaluation purposes only, on an "as is" and "as available" basis, without any warranty of any kind, and may be modified, suspended or discontinued by LexOps at any time without liability. Clause 13 (Warranties and Disclaimers) shall not apply to Beta Features.

6. SUBSCRIPTION, FEES AND PAYMENT

6.1 DealBase, CaseBase, LawBase and LexOps One. These Products are offered on a self-serve basis under monthly or annual subscription plans selected by the Customer online, as well as under negotiated enterprise Order Forms for larger deployments. LexOps may modify, limit or discontinue the free plan, or any feature within it, at any time without liability or notice. Monthly plans may be cancelled at the end of the then-current monthly billing period through the Customer's Account settings.

6.2 LexOps CLM. This Product is enterprise-only and is offered exclusively pursuant to a negotiated Order Form. Unless otherwise expressly agreed in the Order Form, LexOps CLM is offered on an annual subscription basis, with Fees for the Subscription Term payable in advance on an annual billing cycle.

6.3 All Fees are exclusive of applicable taxes, duties, levies and government charges (including GST), which shall be borne by the Customer in addition to the Fees, except for taxes based on LexOps' net income.

6.4 Unless otherwise specified in the applicable plan or Order Form, invoices are payable within thirty (30) days of the invoice date. Undisputed amounts not paid when due shall accrue interest at the rate of 1.5% per month (or the maximum rate permitted by applicable law, if lower), and LexOps may suspend access to the Services for non-payment upon fifteen (15) days' prior written notice.

6.5 Unless either party provides written notice of non-renewal at least thirty (30) days prior to the end of the then-current Subscription Term, the Subscription Term shall automatically renew for successive periods equal to the expiring Subscription Term, at LexOps' then-current list price unless otherwise agreed in writing.

6.6 Except as expressly set out in these Terms, all Fees are non-refundable and non-cancellable once paid, including upon early termination by the Customer.

6.7 LexOps may revise its Fees for any renewal term by providing at least sixty (60) days' prior written notice to the Customer.

7. CUSTOMER DATA AND DATA PROTECTION

7.1 As between the parties, the Customer retains all right, title and interest in and to Customer Data, including all contracts, documents and content uploaded to the Services. LexOps does not claim any ownership rights in Customer Data.

7.2 The Customer grants LexOps a limited, worldwide, non-exclusive licence to host, copy, transmit, process and display Customer Data solely to the extent necessary to provide, maintain, secure and improve the Services, including the operation of AI Features, and, in de-identified or aggregated form, to develop and improve LexOps' products and analytics, provided that such aggregated data does not identify the Customer or any individual.

7.3 LexOps shall implement and maintain reasonable and appropriate administrative, technical and physical safeguards designed to protect the confidentiality, integrity and availability of Customer Data, consistent with industry practice.

7.4 Where Customer Data includes personal data, the parties shall comply with their respective obligations under applicable Indian Data Protection Laws, and, where the Customer requires it, the parties shall execute a Data Processing Addendum, which shall be incorporated into and form part of these Terms.

7.5 The Customer is solely responsible for (a) obtaining all consents and providing all notices required under applicable law for the upload and processing of Customer Data (including personal data of third parties) through the Services, and (b) ensuring that its use of the Services, including any AI Features, complies with applicable law, professional conduct rules and client confidentiality obligations applicable to the Customer.

7.6 Upon termination or expiry of the Subscription Term, LexOps shall, upon written request made within thirty (30) days of termination, make Customer Data available for export in a standard format, after which LexOps may delete Customer Data in accordance with its data retention policy, subject to applicable legal and regulatory retention requirements.

7.7 Output Ownership. As between the parties, the Customer owns all right, title and interest in and to Output generated for the Customer through its use of the Services, subject to LexOps' underlying rights in the LexOps Technology and the licence granted under Clause 7.2. The Customer acknowledges that, due to the probabilistic nature of the AI Features and the shared databases, models, and clause, precedent and regulatory libraries underlying the Services, Output generated for the Customer may be identical or substantially similar to Output generated for other customers, and LexOps makes no representation that any Output is unique to the Customer.

7.8 No Training on Identifiable Data. LexOps will not, and will contractually require its AI Providers not to, use the Customer's identifiable Customer Data to train, fine-tune or improve any general-purpose or foundation AI/ML model, except strictly as necessary to generate the Output requested by the Customer. For the avoidance of doubt, this Clause 7.8 does not restrict LexOps' use of de-identified and aggregated data as permitted under Clause 7.2.

7.9 Sensitive and Regulated Data. The Customer shall not upload to the Services any data that the Customer does not have a lawful basis to process, or any sensitive personal data, special category data, or data subject to professional privilege or statutorily mandated confidentiality, beyond what is reasonably necessary for the Customer's use of the Services, without first implementing appropriate safeguards required under applicable law.

8. THIRD-PARTY INTEGRATIONS

8.1 Certain Services may be integrated, at the Customer's request and configuration, with Third-Party Integrations. In particular, LexOps CLM may be integrated during onboarding or subsequently with third-party systems including email providers, cloud storage providers, cloud infrastructure, document management systems ("DMS"), and enterprise resource planning ("ERP") systems (including SAP and other ERP platforms), based on the Customer's specific requirements, as well as with LexOps' e-signature integration and Online Dispute Resolution functionality; DealBase provides a native add-in for Microsoft Word and may integrate with LexOps CLM where the Customer subscribes to both Products.

8.2 Third-Party Integrations are governed by the terms and privacy policies of the applicable third-party provider, and not by these Terms. The Customer is solely responsible for reviewing and complying with such third-party terms and for obtaining any licences or authorisations required to connect such Third-Party Integrations to the Services, including its own contractual and data-sharing arrangements with such providers.

8.3 LexOps does not own, control, warrant or guarantee the availability, security, functionality or performance of any Third-Party Integration, and LexOps shall have no liability whatsoever for any act, omission, outage, data loss, security breach or breach of contract by any third-party provider, or for any loss or damage arising from the Customer's use of, or inability to use, any Third-Party Integration, including any consequences of granting such third-party providers access to Customer Data.

8.4 LexOps may disable or remove access to any Third-Party Integration at any time, including where the third-party provider discontinues its service, materially changes its API or terms, or where continued integration poses a security risk, and shall use reasonable efforts to notify the Customer of any such change that materially affects the Services.

8.5 No Warranty on Document Validity via Integration. Where Customer Data is transmitted to, or a Contract or other document is executed, filed, registered or stamped through, a Third-Party Integration (including an e-signature or Online Dispute Resolution provider), LexOps does not warrant or advise on, and shall have no liability for, the legal validity, enforceability, admissibility, proper execution, registration or stamping of any such Contract or document under applicable law; the Customer is solely responsible for obtaining independent advice on such matters.

9. ARTIFICIAL INTELLIGENCE FEATURES 

9.1 No Legal Advice. The Services, including all AI Features and Output across DealBase, CaseBase, LawBase, LexOps One and LexOps CLM, are provided as software tools only and do not constitute, and shall not be construed or relied upon as, legal advice, a legal opinion, or a substitute for the independent judgment of a qualified legal professional. LexOps is not a law firm and does not provide legal services. The Customer is solely responsible for exercising independent professional judgment and for having all Output reviewed by a qualified, licensed legal professional prior to reliance, execution, filing or use for any purpose.

9.2 The AI Features use machine learning and generative AI technologies that are probabilistic in nature and may produce Output that is incomplete, inaccurate, outdated, biased, out of context, or that contains factual, legal or drafting errors, including so-called "hallucinations" (fabricated or unsupported content). This applies equally to contract drafting and review Output (DealBase, LexOps CLM), litigation strategy and precedent Output (CaseBase), and regulatory or compliance Output (LawBase). LexOps does not warrant or guarantee the accuracy, completeness, reliability, suitability, currency, legality or fitness for any particular purpose of any Output, in any jurisdiction.

9.3 The judgment, precedent and case law database underlying CaseBase, and the regulatory, legislative and circular database underlying LawBase, may not be complete, current, or inclusive of every judgment, order, amendment, notification or development in a given matter or jurisdiction. Output relating to case strategy, precedent identification, judgment analysis, regulatory status or compliance obligations must be independently verified against primary official sources by a qualified legal professional before being relied upon in any litigation, filing, compliance position or advice to a client.

9.4 The Customer acknowledges and agrees that:

• Output is a starting point or aid only, and must be independently reviewed, verified and, where appropriate, revised by a competent human reviewer before being relied upon, sent to any counterparty, filed, executed or otherwise acted upon;
• the Customer remains solely and fully responsible for all decisions, filings, communications, negotiations, executed contracts, litigation strategy, compliance positions and other actions taken in connection with or in reliance on any Output;
• AI Features may not reflect the most current law, regulation, judicial precedent or market practice in any jurisdiction, and LexOps makes no representation as to jurisdictional accuracy or currency of any Output;
• LexOps does not monitor, review or verify the accuracy or appropriateness of Output for any specific matter or transaction, and has no obligation to do so;
• in respect of LexOps CLM's agentic workflows (including automated intake routing, drafting, negotiation support and approval routing), the Customer is responsible for configuring approval workflows to include human sign-off at each stage it deems necessary before any AI-generated action becomes binding or is transmitted to a counterparty.

9.5 Exclusion of Liability for AI Output. To the maximum extent permitted by applicable law, LexOps, its affiliates, licensors and service providers shall have no liability whatsoever, whether in contract, tort (including negligence), strict liability or otherwise, for any loss, damage, cost, expense, claim or liability of any kind arising out of or relating to: (a) the accuracy, completeness or reliability of any Output; (b) any decision made, action taken, contract executed, filing made, or litigation or compliance strategy adopted, in reliance on any Output; (c) any errors, omissions or misstatements contained in Output; or (d) any use of Output without independent human legal review.

9.6 LexOps may use de-identified and aggregated interaction data (including prompts and Output patterns, but excluding underlying Customer Data content unless the Customer has separately consented) to monitor, maintain and improve the performance and safety of the AI Features, subject to Clause 7 and any Data Processing Addendum in place.

9.7 Where AI Features are provided using underlying third-party AI/model providers, such Output is additionally subject to the applicable third-party provider's terms, and LexOps' liability with respect to such Output shall in no circumstance exceed the liability caps set out in Clause 14.

9.8 No Fully Automated Decision-Making. The AI Features, including LexOps CLM's agentic workflows, are not designed, and shall not be configured or used, to make fully automated decisions producing legal or similarly significant effects concerning any natural person without meaningful human review and intervention. The Customer shall not use the Services in a manner inconsistent with this Clause 9.8 or with applicable law governing automated decision-making.

10. INTELLECTUAL PROPERTY RIGHTS

10.1 As between the parties, LexOps and its licensors retain all right, title and interest in and to the Services (including DealBase, CaseBase, LawBase, LexOps One and LexOps CLM), all underlying software, models, algorithms, clause and precedent libraries, regulatory databases, user interfaces, Documentation, trademarks, trade names, logos and all related intellectual property rights (collectively, "LexOps Technology"). No rights are granted to the Customer except the limited licence expressly set out in Clause 5 and the Customer's ownership of Output as set out in Clause 7.7.

10.2 The Customer shall not challenge, contest or assist any third party in challenging or contesting LexOps' ownership of or rights in the LexOps Technology.

10.3 Any feedback, suggestions or ideas provided by the Customer regarding the Services may be used by LexOps without restriction or compensation, and LexOps shall own all right, title and interest in any improvements, modifications or derivative works arising from such feedback.

10.4 "LexOps", "LexOps.ai", "DealBase", "CaseBase", "LawBase", "LexOps One", "LexOps CLM" and associated logos are trademarks of LexOps. No right or licence is granted to use LexOps' trademarks without prior written consent.

11. CUSTOMER OBLIGATIONS AND ACCEPTABLE USE

11.1 The Customer shall, and shall ensure its Authorised Users:

• use the Services in compliance with all applicable laws, regulations and professional obligations;
• not upload any content that is unlawful, infringing, defamatory or that the Customer does not have the right to upload;
• obtain and maintain all consents, rights and permissions necessary for LexOps to lawfully process Customer Data as contemplated by these Terms;
• be solely responsible for the accuracy, quality, legality and appropriateness of Customer Data uploaded to the Services;
• not use the Services in any manner that could damage, disable, overburden or impair LexOps' systems or interfere with any other customer's use of the Services.

11.2 The Customer shall be solely responsible for all acts and omissions of its Authorised Users, and any breach of these Terms by an Authorised User shall be deemed a breach by the Customer.

12. CONFIDENTIALITY

12.1 "Confidential Information" means all non-public information disclosed by one party ("Disclosing Party") to the other ("Receiving Party"), whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure, including Customer Data, the terms of any Order Form, pricing, business and technical information, and the LexOps Technology.

12.2 The Receiving Party shall (a) protect the Disclosing Party's Confidential Information using at least the same degree of care it uses for its own confidential information of similar nature, and no less than a reasonable degree of care; (b) not disclose such Confidential Information to any third party except to its employees, affiliates, contractors and professional advisors who have a need to know and who are bound by confidentiality obligations no less protective than those herein; and (c) use such Confidential Information solely to perform its obligations or exercise its rights under these Terms.

12.3 The obligations in this Clause 12 shall not apply to information that: (a) is or becomes publicly available through no fault of the Receiving Party; (b) was rightfully known to the Receiving Party prior to disclosure; (c) is independently developed without use of the Confidential Information; or (d) is required to be disclosed by law or a valid order of a court or governmental authority, provided the Receiving Party gives prompt notice (where legally permitted) to enable the Disclosing Party to seek protective measures.

12.4 This Clause 12 shall survive termination or expiry of these Terms for a period of three (3) years, save that Confidential Information constituting a trade secret shall be protected for as long as it remains a trade secret under applicable law.

13. WARRANTIES AND DISCLAIMERS

13.1 Each party represents and warrants that it has the legal power and authority to enter into these Terms.

13.2 Except as expressly set out in this Clause 13, the Services (including all AI Features and Output), Documentation and any related services are provided "as is" and "as available", without warranties of any kind, whether express, implied, statutory or otherwise, including without limitation any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, completeness, or that the Services will be uninterrupted, timely, secure or error-free.

13.3 LexOps does not warrant that the Services will meet the Customer's specific requirements, that defects will be corrected, or that the Services are free of vulnerabilities. No advice or information, whether oral or written, obtained by the Customer from LexOps or through the Services shall create any warranty not expressly stated in these Terms.

13.4 LexOps will use commercially reasonable efforts, consistent with prevailing industry standards, to maintain the Services in a manner that minimises errors and interruptions, but does not guarantee any specific uptime or service level unless expressly agreed in a separate service level agreement.

14. LIMITATION OF LIABILITY

14.1 To the maximum extent permitted by applicable law, in no event shall LexOps, its affiliates, officers, directors, employees, licensors or service providers be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, business, goodwill, data, or anticipated savings, arising out of or in connection with these Terms or the Services, whether based in contract, tort (including negligence), strict liability or otherwise, even if advised of the possibility of such damages.

14.2 To the maximum extent permitted by applicable law, LexOps' aggregate liability arising out of or in connection with these Terms, per Product, shall not exceed the total Fees actually paid by the Customer to LexOps for that Product in the twelve (12) months immediately preceding the event giving rise to the claim.

14.3 The limitations in this Clause 14 shall not apply to: (a) the Customer's indemnification obligations under Clause 15; (b) the Customer's payment obligations under Clause 6; or (c) liability that cannot be limited or excluded as a matter of applicable law (including liability for death or personal injury caused by negligence, or fraud).

14.4 The parties acknowledge that the Fees reflect the allocation of risk set out in these Terms, and that the limitations herein are an essential basis of the bargain between the parties.

14.5 Claim Notification. No claim may be brought under these Terms more than twelve (12) months after the party seeking to bring the claim first became aware, or ought reasonably to have become aware, of the facts giving rise to such claim, and in any event not later than twelve (12) months after the expiry or termination of the relevant Subscription Term.

14.6 No Liability for Third-Party Platforms or Integrations. Without limiting Clause 8 (Third-Party Integrations), LexOps shall have no liability whatsoever, whether in contract, tort (including negligence), strict liability or otherwise, for any act, omission, outage, security incident, data loss, or breach of contract by any third-party platform, service, or Third-Party Integration, or for any loss or damage arising from the Customer's use of, integration with, connection to, or inability to use, any third-party platform or Third-Party Integration, regardless of whether such platform or integration is recommended, facilitated, or made available by LexOps.

15. INDEMNIFICATION 

15.1 The Customer shall defend, indemnify and hold harmless LexOps and its affiliates, officers, directors and employees from and against any third-party claims, damages, losses, liabilities, costs and expenses (including reasonable legal fees) arising out of or relating to: (a) Customer Data, including any claim that Customer Data infringes or misappropriates any third party's rights or violates applicable law; (b) the Customer's or any Authorised User's breach of these Terms, including any use of the Services or reliance on Output in violation of Clause 9; (c) the Customer's use of any Third-Party Integration; or (d) the Customer's violation of applicable law.

15.2 The party seeking indemnification shall promptly notify the indemnifying party of the claim, provide reasonable cooperation, and allow the indemnifying party sole control of the defence and settlement, provided that the indemnifying party shall not settle any claim in a manner that admits fault by, or imposes any obligation on, the indemnified party without its prior written consent.

16. TERM AND TERMINATION

16.1 These Terms commence on the date the Customer first accepts them and continue until all Subscription Terms for all Products subscribed to have expired or been terminated in accordance with this Clause 16.

16.2 Either party may terminate these Terms for cause if the other party materially breaches these Terms and fails to cure such breach within thirty (30) days of receiving written notice thereof.

16.3 LexOps may suspend or terminate the Customer's access to a Service immediately, without liability, if: (a) the Customer fails to pay undisputed Fees when due and does not cure within fifteen (15) days of notice; (b) the Customer's use of the Services poses a security risk or potential legal liability to LexOps; or (c) required to do so by law.

16.4 Upon termination or expiry of these Terms, all licences granted to the Customer for the affected Product(s) shall immediately cease, and the Customer shall pay all Fees accrued up to the date of termination. Clauses 6.6 (Non-Refundability), 7.6, 7.7, 7.8, 9, 10, 12, 13, 14, 15, 16.4 and 17-27 shall survive termination or expiry of these Terms.

17. SUSPENSION

17.1 LexOps may temporarily suspend the Customer's access to all or part of a Service, with notice where reasonably practicable, in the event of: (a) a security incident or suspected unauthorised access; (b) scheduled or emergency maintenance; (c) a violation of Clause 5.2 or Clause 11; or (d) non-payment as set out in Clause 6.4. LexOps shall restore access promptly once the underlying issue has been resolved.

18. FORCE MAJEURE

18.1 Neither party shall be liable for any failure or delay in performance (other than payment obligations) due to causes beyond its reasonable control, including acts of God, natural disaster, war, terrorism, riots, embargoes, acts of civil or military authority, fire, floods, accidents, epidemics or pandemics, strikes, internet or telecommunications failures, or failures of third-party service providers or Third-Party Integrations.

19. GOVERNING LAW AND JURISDICTION

19.1 These Terms and any dispute or claim arising out of or in connection with them, their subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of India, without regard to its conflict of laws principles.

19.2 Subject to Clause 19.3, the courts of competent jurisdiction at New Delhi, India shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, and each party irrevocably submits to the exclusive jurisdiction of such courts and waives any objection to the exercise of such jurisdiction, including on grounds of inconvenient forum.

19.3 Notwithstanding Clause 19.2, LexOps may seek interim, provisional or injunctive relief in any court of competent jurisdiction to protect its intellectual property rights or Confidential Information.

19.4 For the avoidance of doubt, these Terms do not contain, and the parties expressly exclude, any arbitration clause; all disputes shall be resolved exclusively through the courts identified in Clause 19.2.

20. NOTICES

20.1 Notices to LexOps shall be sent in writing to support@lexops.ai. Notices to the Customer shall be sent to the email address or postal address associated with the Customer's Account. Notices shall be deemed delivered: (a) if by email, upon confirmation of transmission; (b) if by courier or registered post, five (5) business days after dispatch.

21. ASSIGNMENT

21.1 The Customer shall not assign, novate or transfer any of its rights or obligations under these Terms without LexOps' prior written consent, save that the Customer may assign these Terms in connection with a merger, acquisition, reorganisation or sale of substantially all its assets, subject to prior written notice to LexOps. LexOps may assign these Terms in connection with a merger, acquisition, reorganisation, or sale of assets, or to an affiliate, without the Customer's consent, provided the assignee agrees to be bound by these Terms.

22. MODIFICATION OF TERMS

22.1 LexOps may update these Terms from time to time to reflect changes in the Services, applicable law or LexOps' business practices. LexOps shall provide at least thirty (30) days' notice of any material change by posting the updated Terms on its website and/or notifying the Customer by email. Continued use of the Services after the effective date of any such change constitutes acceptance of the updated Terms. If the Customer does not agree to a material change, it may terminate its subscription in accordance with Clause 16, without penalty, provided it does so within thirty (30) days of such notice.

23. WAIVER

23.1 No failure or delay by either party in exercising any right under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise of any right preclude any other or further exercise of that or any other right.

24. SEVERABILITY

24.1 If any provision of these Terms is held to be invalid, illegal or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, severed, and the remaining provisions of these Terms shall continue in full force and effect.

25. RELATIONSHIP OF THE PARTIES

25.1 The parties are independent contractors. Nothing in these Terms shall be construed as creating a partnership, joint venture, agency or employment relationship between the parties. Nothing in these Terms, including the provision of AI Features, shall be construed as LexOps rendering legal advice or establishing an attorney-client (or equivalent professional) relationship of any kind.

26. EXPORT COMPLIANCE AND ANTI-BRIBERY

26.1 Each party shall comply with all applicable export control, sanctions and anti-bribery and anti-corruption laws in connection with these Terms and shall not, directly or indirectly, offer, promise, or give anything of value to any person to improperly influence any act or decision in connection with the Services.

27. GENERAL PROVISIONS

27.1 Entire Agreement. These Terms, together with all Order Forms and policies incorporated by reference, constitute the entire agreement between the parties with respect to the Services and supersede all prior or contemporaneous agreements, representations and understandings, whether written or oral, relating to the subject matter hereof.

27.2 No Third-Party Beneficiaries. These Terms do not confer any rights or remedies on any person other than the parties hereto.

27.3 Counterparts and Electronic Acceptance. These Terms, and any Order Form, may be accepted electronically (including by click-through acceptance) and such acceptance shall be treated as a valid and binding execution.

27.4 Publicity. LexOps may identify the Customer as a customer of LexOps, including using the Customer's name and logo on its website and marketing materials, unless the Customer opts out in writing.

27.5 Contact. For any questions regarding these Terms, please contact support@lexops.ai.

ACKNOWLEDGEMENT

By accessing or using the Services, or by clicking "I Accept", the Customer acknowledges that it has read, understood, and agrees to be bound by these Terms of Use, including the disclaimers and limitations of liability set out in Clauses 9, 13 and 14 relating to artificial intelligence features and Output.